Productivity · Global · Apr 7, 2025
49% of respondents whose organizations use AI in service operations report cost savings
49%
of respondents whose organizations use AI in service operations report cost savings
The AI Index says most of those savings were estimated at under 10%.
49%
“49% of respondents whose organizations use AI in service operations report cost savings, followed by supply chain management (43%) and software engineering (41%), but most of them report cost savings of less than 10%.”
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